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Terms of service. What you’re agreeing to.

Please read these terms before using Gaming Reset. By creating an account you agree to be bound by them.

01 Acceptance of Terms

By accessing or using Gaming Reset you agree to be bound by these Terms of Service. If you do not agree with any part of these terms you may not use the platform. If you are using Gaming Reset on behalf of someone else you confirm that you have the authority to accept these terms for them.

These terms apply to everyone who uses the platform, including visitors, account holders, and people with existing purchases.

02 What Gaming Reset Is

Gaming Reset is a habit-change and self-improvement software app for gamers who want to spend less time gaming, sold as a digital service. The app works like a game: it gives you a starting rank based on your situation and automatically raises your rating as you complete daily missions. Gaming Reset is available as a website, a Windows desktop app that your account requires, and a companion mobile app, all sharing the same account.

The platform provides the following:

  • A personalised onboarding flow in which a third party AI provider suggests your starting rank and a first set of missions from your answers, which you review, change if you want, and approve
  • Daily missions that repeat the missions you approved, at the times you chose, which you can change when each week is up
  • In-app photo submission for tasks that need proof, checked once a day by our AI provider (with a person on our team reviewing anything it cannot confirm) before they count toward your rating
  • A chart of your gaming time over the last seven days, measured by the desktop app
  • A rating and rank system that tracks your real life progress like a competitive ladder
  • A leaderboard that shows your rank among other members
  • The ability to write your own missions into your weekly routine, and to send us suggestions
  • Optional "instead of gaming" sections that suggest things to watch and read when the urge to play hits, and places to visit near a city you choose to add, drawn from third party catalogues and maps
  • A Windows desktop app, required for your account, that notices when you open a game launcher or a game, steps in before the session starts, measures how long you actually play, and closes the game or launcher for you when you choose to do something else instead
  • Optional self-imposed blocks in that desktop app, which hold your game launchers shut for a number of hours you choose
Gaming Reset is a self-improvement and habit-change tool. It is not a medical or psychological treatment service and it is not a substitute for professional care. If you are facing serious difficulties, please seek qualified professional support.

03 Accounts and Access

Creating an account

You create your own account by signing up with your email address. We send a verification step to confirm the address belongs to you before you gain full access. This keeps accounts genuine and helps protect your data.

Your responsibilities

You are responsible for keeping your login credentials private and for all activity that happens under your account. If you think someone has reached your account without permission, tell us right away. You agree to give accurate information and to keep your account details current.

One account per person

Each account belongs to one individual. You may not share your account or run more than one account. Doing so may lead to immediate closure of every account involved.

Age requirement

You must be 18 or older to use Gaming Reset. Before your account is set up we ask you to confirm that you are 18 or older, and by creating an account you confirm it. If we learn that an account belongs to someone under 18, we will close it. Our Privacy Policy explains what we do with the information.

04 Accountability and Payments

No subscription fee

There is no subscription fee and no free trial. After onboarding you save a card with Paddle and accept the weekly accountability agreement; that opens your dashboard. Saving the card costs $0. From then on you pay only for play above your daily allowance and for confirmed tray exits, and a week within your allowance with no confirmed exits costs $0.

Your allowance and the rates

Your daily gaming target is shown in your billing agreement and in the Windows desktop app. There is no promised fixed reduction for every user. Our aim is to reduce target hours over time: our team reviews how your weeks are going and may offer you a new daily target, usually lower, or higher if more room would help. Your accepted billing terms, and any new target you accept, govern the target used to calculate charges. Your days follow the timezone shown when you accept, and weeks run Monday to Sunday in that timezone. Billing starts the moment Paddle verifies your card.

A new target applies only if you accept it, on your dashboard or the Billing page. It starts on a Monday at least four days after we offer it, and the desktop app notifies you of each offer before then. If you have not accepted by the time that Monday begins, nothing changes. Each day is charged against the target in force on it, and we keep a record of each target we offer you, your answer and the words you confirmed. If you remove your card and later save one again, your new agreement starts from the target you last had.

The suggested rate is $4 USD per extra hour, and you choose and confirm your own rate before saving a card. Only play above your agreed daily target is charged, prorated by the second. Each day is counted on its own, so a quiet day does not offset a heavy one; sessions crossing midnight are split between the two days. Each confirmed intentional quit from the desktop app’s system tray costs $4. Both fees include any applicable tax, and the weekly usage total is rounded to the nearest cent. New agreements have no weekly cap: every extra hour and confirmed exit is charged. Previously accepted agreements retain their own rates and any agreed cap until replaced by a new agreement you explicitly accept.

You can change your chosen hourly rate on the Billing page. The exact amount and effective date are shown before confirmation and stored with your consent. A higher rate starts at your next local midnight; a lower rate starts next Monday. Play already recorded is never repriced. Each day is charged at the rate in force on it.

Playtime is measured by the Windows desktop app. If two computers are running games at the same moment, that time counts once. Time your computer spent asleep never counts. Console and mobile gaming time is not measured or charged. Missing a mission never creates a charge.

What is and is not a tray exit

A chargeable exit is when you choose Quit from the desktop app’s tray menu and then confirm the fee in the exit dialog the app shows you. Minimising the app, crashes, normal computer shutdowns and restarts, app updates and ending the app in Task Manager are never chargeable. Missing tracking alone is not evidence of a fee.

When you are charged

Once a week, after the week ends. Each week is settled two days after it ends, so sessions from a computer that was offline can still be counted, and it is then fixed: the amount cannot grow afterwards. You can see the current week, day by day, and every past week in Billing. There is no charge at the moment you pass your allowance or exit the tray. A card cannot be charged less than $0.70, so a smaller amount waits and is added to a later week's charge; if you remove your card while less than that is owed, it is waived.

Consent and rate changes

We record the exact terms you accept, including your allowance, timezone and rates, and every week is priced from that record. A rate increase needs your new agreement before it applies to you.

Your card, and stopping

Paddle securely handles card details; we do not receive your full card number or security code. You can update or remove your card at any time in Billing, where card details go only into Paddle's secure form. Removing a card has no fee of its own. New charges stop from that moment and the app locks until you add a card again. The week in progress is still settled for the time before you removed the card: everything owed up to that moment is charged to the card first, and the card is removed once that payment goes through. If it is declined, the card stays saved until you update it or the payment succeeds. If a weekly charge is declined, we try it again over the following days, and straight away when you update your card. Paddle transactions are also subject to Paddle's buyer terms.

Refunds and disputes

Contact us to request a refund or a review of a charge. We examine the payment, your accepted terms and relevant usage, and may refund it in full or in part, correct an error, or explain why it stands. See the Refund Policy for eligibility, the transition for earlier accounts, and how to request a review. Do not send a full card number or security code. Earlier refund promises, applicable consumer rights and Paddle's policies remain protected.

05 Acceptable Use

You agree to use Gaming Reset honestly and in good faith. The platform runs on trust between you and our team. The following are not allowed:

  • Submitting photo proof that does not honestly represent the task you completed, including reusing a photo that was already submitted
  • Creating fake accounts or misrepresenting who you are
  • Sharing your login details with anyone else
  • Trying to inflate your rating by any means other than completing genuine tasks
  • Using the platform to harm, harass, or deceive other members or our team
  • Trying to access, copy, reverse engineer, or interfere with any part of our systems
  • Uploading content that is illegal, offensive, or that violates the rights of others
  • Using the platform for any purpose other than your own progress

Breaking any of the above may lead to immediate closure of your account. Any refund is handled under our Refund Policy and applicable law; closure does not remove your statutory rights.

06 Intellectual Property

Our platform

Everything that makes up Gaming Reset, including the software, the design, our habit-change system, the rank structure, the scoring system, and the content our team creates, remains the property of Gaming Reset. While your account access is active you receive a limited licence to use the platform that you cannot transfer or share.

Your content

You keep ownership of what you submit, including your onboarding answers, your photo submissions, and your custom mission text. By submitting it you allow us to store it, have it processed by our AI provider (for example to check a photo against its task), show it to our internal team, and use it to run and improve the platform. We will not publish or share your personal content without your consent.

Third-party content

The "instead of gaming" sections show titles, posters, book covers, and the names, details and photos of places, which belong to their respective owners and to the third party services that provide them, including Google Books, public film, series, and anime databases, OpenStreetMap and Wikimedia Commons. That content is not ours. It is shown for your convenience under those providers' terms, and all rights in it remain with its owners.

Feedback

Any ideas, suggestions, or feedback you send us about the platform may be used to improve the service with no obligation to pay you or credit you.

07 How Your Plan Is Created

Gaming Reset uses Anthropic for several features. During onboarding it checks relevant answers and suggests your starting rank and a first set of missions. You see every suggested mission, can change any of them, and approve them. The missions you approve become your routine, and each day repeats them. AI does not create your daily missions after that.

We also use it to check the photo proof you upload against its task, with a person on our team reviewing anything it cannot confirm; to write the alternatives the desktop app offers when a game starts; and to draft a long-term project plan when you ask for one, which you review before it is saved.

What the AI produces comes from the information you give us. It may not always be accurate, suited to your situation, or aligned with professional guidance. You decide which missions to approve, and you are responsible for using your own judgement about whether a given mission fits your circumstances.

We are not liable for decisions you make based on content the platform generates.

08 The Desktop App

Your Gaming Reset account requires our desktop app for Windows. It is software you install on your own computer, so this section sets out the licence it is given to you under and exactly what it does to your machine. It applies in addition to the rest of these terms.

Your licence

While your account access is active we grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the desktop app on computers you own or control, for your own use. The app is licensed, not sold. We keep ownership of it and of every part of it. There is no separate charge for it and it is not sold separately; it is part of what your account access already covers. When your access ends, the app stops watching, tracking, and interrupting, and this licence ends with it.

You may not copy or redistribute the app, sell or sublicense it, reverse engineer, decompile or disassemble it except where the law expressly allows that despite this restriction, remove or alter any notice in it, or modify it or work around it in order to keep features running without authorised account access.

What it does on your computer

It installs for your Windows user account only and does not ask for administrator rights. Once installed, and while your access is active, it does the following and nothing beyond it:

  • Starts with Windows and runs quietly in the system tray
  • Reads the names of the programs currently running, and the entries game launchers create in the Windows registry, so it can tell when a launcher or a game starts and stops
  • Opens its window at the moment a launcher or game starts, and holds the "I’ll play anyway" button for a few seconds so the moment does not pass unnoticed
  • Records each time it steps in, and sends it to your account: the name of the game or launcher you opened, and whether you chose an alternative or chose to play. We keep those game names so that we can use them to make the alternatives the app suggests better suited to you
  • Closes the game, or the launcher, when you choose to do something else instead
  • Closes your game launchers repeatedly, and keeps closing them, for as long as a voluntary block you started is running
  • Measures how long you actually play. A total for each of the last 30 days, and whether the app was running that day, is sent to your account, so your dashboard can show your last seven days (marking any day it was not running as not tracked) and our team can see how your gaming time is changing. For your weekly allowance, each session of the last 14 days is also sent as a start time, an end time and the minutes played, without the name of the game; your full history of which game each session was stays on your computer
  • Asks you to confirm the tray-exit fee before it quits from the tray, and records the exit only if you confirm
  • Stays signed in to your account while your weekly agreement is active. You can sign out once you have removed your card in Billing

It does not read your files, your screen, your keystrokes, or anything inside any other program. What it collects, what stays on your machine, and what is sent to us is set out in our Privacy Policy.

Closing your game, and unsaved progress

Closing the game for you is the feature, not a side effect. A decision to do something else does not survive alt-tabbing back to a game that is still running, which is why the app acts on it. It asks the game to close normally first and gives it time to save, and only forces it if the game does not respond.

Games do not all save the same way. A game closed part way through a match, a level, a download, or an update can lose progress that had not been saved, and being closed mid-match may carry a penalty inside that game. By installing the desktop app and choosing an alternative when it appears, you are asking us to do this, and you accept that risk. If losing unsaved progress would not be acceptable to you, choose to play rather than an alternative when the app steps in.

Optional one-hour auto-close

When your daily target has been reached and a game is detected, you can explicitly choose a one-hour auto-close for that game session. This is optional: reaching your target, dismissing a card, or continuing without auto-close does not authorise it. After you confirm the risk to unsaved progress, the app starts a one-hour elapsed-time countdown. It asks that game to exit at the deadline, then may force it to close if it does not respond. Closing mid-match can lose unsaved progress or cause in-game penalties.

The app sends warnings at five minutes and one minute remaining; Windows or a fullscreen game may hide them. The timer includes time the PC sleeps, so an expired timer can close the game after waking. You can cancel it in the desktop dashboard. It ends when that game session ends, you are signed out, access becomes inactive, or Gaming Reset quits, and is not restored after an app restart. It never transfers to another game session. Detection and closing can fail; save and stop yourself before the deadline. Choosing auto-close does not change the charges for play above your target.

Blocks you set yourself

The desktop app can hold your game launchers shut for a period you choose. Like the optional auto-close, this restricts play rather than only prompting you. It is entirely optional, it is off until you switch it on, and only you can start it.

You start a block by hand, for one to twelve hours. While it runs, the app closes your game launchers as soon as they open, and keeps closing them until the time you set runs out. You can ask to end it early, and that request takes fifteen minutes to take effect. Those fifteen minutes are the point of the feature: the promise you made earlier is meant to outlast the urge you are having now. You can withdraw the request at any time before it lands.

Your account daily target is separate from these voluntary blocks. For new agreements, an onboarding average of 2 hours has a 1.5-hour target. Averages of 3–4 hours are reduced by one hour, 5–6 by two hours, 7–8 by three hours, 9–11 by four hours, and 12–15 by five hours. Reaching your target does not close games or start a block. You can continue playing under the extra-play charges in your accepted weekly agreement. Existing accepted targets remain in effect until you agree to a change.

A block never closes a game you are already playing. It closes launchers, so it stops the next session rather than ending the one in progress. Closing a launcher can still interrupt a download, an update, or an install that launcher was running at the time.

A block is a commitment device, not a security control. The app installs for your Windows account only, without administrator rights, and it does not install a service or a driver, so quitting it from the system tray stops it acting on your PC. A block does survive closing the window, restarting the app, and rebooting: it is stored on your machine and restored on the next launch. We do not promise that a block cannot be defeated by someone determined to defeat it on their own computer, and you should not rely on it as though we did. It is friction you asked us to add, and that is all it is meant to be.

Game compatibility

Current desktop versions do not suspend game processes or inject code into games. Games may keep running while you read a card. Closing a game can still lose unsaved progress or cause a match penalty. We cannot guarantee compatibility with every game or anti-cheat system. Older desktop versions may briefly pause a game while displaying a card; update through the Microsoft Store to receive the current behavior.

Updates

The desktop app is installed and updated through the Microsoft Store, which installs new versions automatically unless you have turned that off in the Store’s own settings. The app never downloads or installs code itself. We may stop supporting older versions.

Requirements, signing out and uninstalling

The desktop app requires Windows 10 22H2 or Windows 11 and an active Gaming Reset account. It depends on how third party launchers and games behave on your particular machine, and those change without notice, so we cannot promise that it will detect every game or work on every configuration.

While your weekly agreement is active, the desktop app stays signed in to your account on that PC and does not offer Sign out, so your play keeps being measured. To sign out, first remove your card in Billing; anything still owed is charged then. Without an active agreement, you can sign out in the app.

You can quit it at any time from the tray, and uninstall it at any time from Windows Settings under Apps. While you are billed weekly, quitting from the tray asks you to confirm the tray-exit fee first (see section 04); shutting down or restarting your computer never does. Uninstalling it does not touch your account, your payment agreement, or anything you have done on the website or the mobile app.

If your PC stops checking in

The desktop app checks in with your account while it runs, including from the tray. While your weekly agreement is active, if it has not checked in for 48 hours, your dashboard shows a reminder and we email you. If it has not checked in for 7 days, your dashboard, missions, photo proof and project changes pause, on the website and in the mobile app, and we email you again. Opening the app on your PC, signed in to your account, ends the pause straight away.

Nothing is deleted, and the pause does not end or change your weekly agreement. Days the app is not running are never charged, and days on which no mission is completed count as missed, as they always do. Billing and your account settings stay available throughout.

09 Disclaimers and Liability

Service disclaimer

Gaming Reset is provided as is and as available. We do not promise that the platform will always be online, that it will be free of errors, or that it will deliver the outcome you hope for. Results vary widely based on your effort, your consistency, and your circumstances.

Not a medical service

Gaming Reset is not a medical service, a therapy service, or a mental health treatment. Nothing on the platform is medical advice. Our team members are not licensed therapists, counsellors, or medical professionals. If you are dealing with any challenge that needs professional support, please seek proper care.

Third-party content and links

The "instead of gaming" sections rely on third party services to suggest things to watch and read and places to visit, and may link out to those services. We do not control this content and do not guarantee that it will always be available, accurate, or suitable for you, and showing it is not an endorsement. When you follow a link to a third party service, that visit is governed by that service's own terms and privacy policy, and we are not responsible for it.

Places come from a map that volunteers edit, so their details can be wrong or out of date. Check opening times, cost, access and safety before you go. Whether and how you visit a place is your own choice.

Software on your own machine

The desktop app is provided as is, on the same basis as the rest of the platform. To the fullest extent the law allows, we are not liable for unsaved game progress, in-game penalties, interrupted downloads or updates, or anything else lost when a game or launcher is closed at your request or under a block you set, nor for time you could not play because a block you set was running, nor for the behaviour of third party launchers, games, or anti-cheat systems. Section 08 sets out what the app does and the risks you accept by installing it. Nothing in this paragraph limits any right you have as a consumer that cannot be limited by agreement.

Limitation of liability

To the fullest extent the law allows, Gaming Reset is not liable for any indirect, incidental, special, or consequential damage that arises from your use of or inability to use the platform. Our total liability in any case will never exceed what you paid us in the twelve months before the claim.

10 Termination

Closing your account

You can delete your account yourself on the Delete account page after settling outstanding charges and cancelling saved payment agreements in Billing, as section 04 describes. Once completed, self-service deletion removes your login and app records and cannot be undone. Limited email-delivery records remain for up to 30 days, and Paddle keeps its own financial records. See our Privacy Policy for retention and other lawful exceptions.

You can request privacy erasure or restriction separately by emailing privacy@gamingreset.com or using our contact form, including if you still owe money. We assess the request under applicable law and retain only records with a continuing lawful purpose. Requesting erasure does not itself waive a valid balance.

Termination by us

We may suspend or permanently close your access if you break these terms, act dishonestly such as submitting false photo proof, fail to pay amounts you have agreed to, or behave in a way that harms the platform or other members. In serious cases the closure is immediate where necessary. Closure does not remove any refund entitlement under our Refund Policy, Paddle's policies or applicable law.

After termination

Once your access ends your right to use the platform stops immediately. Parts of these terms that should naturally survive, such as the liability limits and the intellectual property clauses, stay in effect.

11 Changes to These Terms

We may update these Terms of Service at any time. For important changes we will email you at least fourteen days before they take effect. Smaller updates will show in the date at the top of this page.

If you keep using the platform after the effective date of any change, that counts as accepting the updated terms. If you disagree with a change you can close your account before it takes effect.

12 Governing Law

These terms follow applicable law. Any dispute about your use of Gaming Reset that cannot be settled by talking with us directly should be brought to the appropriate courts in your jurisdiction.

We encourage you to reach out to us before starting any formal legal action. Most issues can be solved through an honest conversation.

13 Contact Us

If you have questions about these terms or need to report a problem, please reach out.

By using Gaming Reset you confirm that you have read, understood, and agree to be bound by these Terms of Service.

Legal questions

legal@gamingreset.com

Response within two to three business days

General support

Contact form

Answered by a real person